NatWest is one of the biggest banks in the UK. It offers everyday accounts, mortgages, credit cards and business services. If you’re looking for a bank that’s easy to use online and has lots of branches, NatWest might be on your list. Below is a quick rundown of what the bank does, how it keeps your money safe and what recent news means for customers.
NatWest provides a full set of personal accounts – from basic current accounts to premium packages with added perks. It also has savings accounts that pay a modest interest rate, and a range of mortgages for first‑time buyers and seasoned homeowners. For small businesses, there are tailored accounts, invoicing tools and lending options. Everything can be managed through the NatWest app or the website, which most people find handy for checking balances and making transfers.
The bank uses two‑factor authentication for logins, so you need a password and a one‑time code sent to your phone. If you ever lose your phone, you can lock the app from another device or call the 24‑hour support line. NatWest also monitors transactions for suspicious activity and will alert you if something looks off. Most users say the security steps are straightforward, but it’s worth setting a strong, unique password and updating it regularly.
Fees are another thing to watch. NatWest charges a small monthly fee for some premium accounts, while basic accounts are usually free. Overdraft fees can add up, so make sure you know the limit and the interest rate before you use that feature. The bank also offers a fee‑free overdraft for students and some new customers, which can be a nice break when you’re budgeting.
The NatWest mobile app has gotten a lot of praise for its clean design and quick navigation. You can pay bills, set up regular transfers and even freeze or unfreeze your debit card with a tap. There’s also a built‑in budgeting tool that categorizes spending, helping you see where your money goes each month. If you prefer using a computer, the website mirrors most of these features and adds a chat function for quick questions.
Customer service is available by phone, online chat and in‑branch. Many users report short wait times on the phone, especially outside of peak hours. In‑branch staff can help with more complex issues like mortgage applications or business loans. The bank also runs a helpful FAQ section on its site, covering topics from how to open an account to what to do if a card is stolen.
Recent news has seen NatWest investing in greener finance. The bank announced new green loan products aimed at homeowners who want to improve energy efficiency. It also pledged to cut its own carbon footprint by 2030. For customers who care about sustainability, these moves might make NatWest more attractive than some competitors.
Choosing NatWest over other banks comes down to personal preference. If you like a mix of online convenience, a solid branch network and clear security steps, it’s worth trying the basic account first. Most features are free, so you can test the app and customer service without paying extra. Keep an eye on fees, especially if you think you’ll need overdraft protection or premium perks, and you’ll be set to make the most of what NatWest offers.
NatWest has wrapped up its major purchase of Sainsbury’s Bank’s savings, loans, and credit cards, transferring about one million customer accounts. Customers should review their FSCS coverage if they have more than £85,000 saved across both banks. Sainsbury’s continues its travel and insurance offerings amidst this banking shift.
Continue Reading
